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Customer Service

Lost and found

Have you lost or forgotten something on the train or bus? We'll do what we can to help you. Here you will find right contact information depending on if you traveled with train och bus.

illustrasjon av mann og kvinne med hver sin koffert

We would like to help you – what type of trip does this apply to?

I have travelled with train

Have you travelled with Vy and forgotten or lost something on the train? Here you’ll find information and contact details for lost property, depending on which train you travelled with.

I have travelled with bus

If you have lost something onboard our buses, we ask you to contact the company you travelled with. Here you’ll find contact information based on which bus operator you travelled with.